Calorixie Privacy Policy
Last updated: January 2025
Your Privacy Matters: This privacy policy explains how Calorixie ("we," "our," or "us") collects, uses, protects, and shares your personal information when you use our nutrition tracking mobile application and related services. We are committed to protecting your privacy and being transparent about our data practices.
We collect different types of information to provide you with our nutrition tracking services and improve your experience.
Personal Information You Provide
Account Information:
- Email address (for account creation and communication)
- Profile nickname and display preferences
- Account preferences and settings
Health and Nutrition Data:
- Height, weight, and BMI calculations
- Age and demographic information
- Nutrition goals and dietary preferences
- Food logging and meal tracking data
- Calorie and macronutrient intake records
- Water intake and hydration tracking
- Progress photos and body measurements (if provided)
- Exercise and activity data (if logged)
Food Photos and Analysis:
- Photos of food and meals you upload
- Image metadata (which may include location data if enabled on your device)
- AI analysis results and nutrition estimates
- Manual corrections and feedback on AI analysis
Communication Data:
- Support requests and customer service interactions
- Feedback, reviews, and survey responses
- Community posts and shared content (if using social features)
Information Collected Automatically
Device and Usage Information:
- Device type, operating system, and app version
- IP address and general location information
- App usage patterns and session duration
- Feature usage and interaction analytics
- Error logs and crash reports
- Push notification preferences and delivery status
Information from Third-Party Sources
Authentication Services:
- Google Sign-In profile information (name, email, profile picture)
- Social media profile data (if you choose to connect accounts)
Subscription and Payment Data:
- Premium subscription status and billing information (processed by RevenueCat)
- Purchase history and transaction records
- Payment method information (stored by third-party processors)
2. How We Use Your Information
We use your information to provide, improve, and personalize our nutrition tracking services.
Core Service Provision
- Account Management: Create and maintain your user account, authenticate access, and manage your profile
- Nutrition Tracking: Log and track your food intake, calculate nutritional values, and maintain your dietary records
- AI Food Analysis: Process food photos to identify foods and estimate nutritional content using artificial intelligence
- Goal Setting and Progress: Help you set nutrition goals, track progress, and provide personalized recommendations
- Sync and Backup: Synchronize your data across devices and maintain backups for data recovery
Service Improvement and Personalization
- AI Model Training: Use anonymized food photos and nutrition data to improve our AI recognition and analysis capabilities
- Usage Analytics: Analyze app usage patterns to improve features and user experience
- Personalized Recommendations: Provide customized food suggestions, recipes, and nutrition tips based on your preferences and goals
- Performance Optimization: Monitor app performance and fix bugs or technical issues
Communication and Support
- Customer Support: Respond to your questions, provide technical assistance, and resolve issues
- Important Updates: Send you essential service notifications, security alerts, and policy changes
- Optional Communications: Send newsletters, tips, and promotional content (only with your consent)
Legal and Security Purposes
- Security: Protect against fraud, abuse, and unauthorized access to our services
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Rights Protection: Enforce our terms of service and protect our intellectual property rights
We work with trusted third-party services to provide our features. We do not sell your personal information.
Important: We never sell your personal health data or nutrition information to third parties for marketing purposes.
Third-Party Service Providers
Firebase (Google Cloud Platform)
- Services Used: Authentication, database storage, file storage, app analytics
- Data Shared: Account information, nutrition data, food photos, usage analytics
- Purpose: Core app functionality, data storage, and user authentication
- Privacy Policy: Google Privacy Policy
Google Cloud AI Services
- Services Used: Food recognition, nutrition analysis, image processing
- Data Shared: Food photos, text descriptions for AI analysis
- Purpose: AI-powered food identification and nutrition estimation
- Data Protection: Images processed through secure APIs, not stored permanently by Google for advertising
RevenueCat
- Services Used: Subscription management, premium features, payment processing
- Data Shared: User ID, subscription status, purchase information
- Purpose: Managing premium subscriptions and in-app purchases
- Privacy Policy: RevenueCat Privacy Policy
Google Sign-In
- Services Used: User authentication, profile data access
- Data Shared: Basic profile information (name, email, profile picture)
- Purpose: Simplified account creation and login process
- Control: You can revoke access through your Google account settings
Data Sharing Circumstances
With Your Consent
- Sharing data with third-party apps or services you explicitly connect
- Participating in research studies or surveys (always optional)
- Sharing anonymized data for nutrition research (with your permission)
Legal Requirements
- Compliance with valid legal processes (subpoenas, court orders)
- Protection of rights, property, or safety of users or the public
- Investigation of suspected illegal activities or terms violations
Business Transfers
- In the event of a merger, acquisition, or sale of assets, your data may be transferred
- We will notify users and ensure continued privacy protection under any new ownership
4. Data Security and Storage
We implement comprehensive security measures to protect your personal information.
Security Measures
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS
- Secure Storage: Your data is stored on secure Firebase servers with encryption at rest
- Access Controls: Strict access controls limit who can access your personal information
- Regular Monitoring: We continuously monitor for security threats and vulnerabilities
- Data Minimization: We only collect and store data necessary for service provision
Data Storage Locations
- Primary Storage: Google Cloud Platform servers in secure data centers
- Geographic Location: Data may be stored in various locations globally for performance and redundancy
- Backup Systems: Encrypted backups ensure data recovery in case of technical issues
Your Security Responsibilities
- Keep your account credentials secure and confidential
- Log out of shared devices and use device security features
- Report any suspected security issues to our support team
- Keep your app updated to receive security patches
5. Your Privacy Rights and Controls
You have significant control over your personal information and how it's used.
Access and Control Your Data
- View Your Data: Access all your personal information through your account settings
- Edit Information: Update your profile, goals, and preferences at any time
- Download Data: Export your nutrition data and food logs in a portable format
- Delete Entries: Remove individual food logs, photos, or other data entries
Privacy Settings
- Photo Sharing: Control whether food photos are used for AI improvement (opt-out available)
- Analytics: Choose whether to share usage analytics for app improvement
- Communications: Manage email preferences and push notification settings
- AI Features: Control use of AI analysis and personalized recommendations
Account Management
- Account Deletion: Request complete account deletion through settings or contacting support
- Data Portability: Transfer your data to another service (available upon request)
- Subscription Control: Manage premium subscriptions and cancel at any time
Regional Privacy Rights
For EU/UK Residents (GDPR)
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge complaints with supervisory authorities
For California Residents (CCPA/CPRA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to correct inaccurate information
- Right to opt-out of sale or sharing for targeted advertising
- Right to non-discrimination for exercising privacy rights
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Retention Periods
- Active Accounts: Data retained while your account is active and for a reasonable period after deactivation
- Nutrition Data: Food logs and health data retained to maintain your historical records and progress tracking
- Photos: Food photos retained unless you specifically delete them or request removal
- Support Records: Customer service interactions retained for up to 3 years for quality assurance
- Legal Requirements: Some data may be retained longer to comply with legal obligations
Data Deletion
- Account Deletion: When you delete your account, we begin permanent data deletion within 30 days
- Anonymized Data: Some data may be retained in anonymized form for research and service improvement
- Backup Systems: Data may persist in backup systems for up to 90 days after deletion
7. Children's Privacy
Our service is designed for adults and we take children's privacy seriously.
Age Restriction: Calorixie is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13.
- Parental Consent: Users between 13-17 should have parental permission to use our service
- Data Collection: We do not knowingly collect, use, or share personal information from children under 13
- Discovery: If we learn we have collected information from a child under 13, we will delete it promptly
- Reporting: Parents can contact us to review, update, or delete their child's information
8. International Data Transfers
Your data may be processed in countries other than your own, with appropriate protections in place.
- Global Infrastructure: We use cloud services that may process data in multiple countries
- Adequate Protection: All international transfers include appropriate safeguards for your privacy rights
- EU Standards: For EU residents, we ensure adequate protection through approved transfer mechanisms
- Your Consent: By using our service, you consent to international data transfers with these protections
9. Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements.
- Notification: We will notify users of significant changes through the app or email
- Effective Date: Changes become effective 30 days after notification unless immediate changes are required by law
- Continued Use: Continued use of the service after changes indicates acceptance of the updated policy
- Review Rights: You can always review the current version of this policy in the app or on our website
Thank you for trusting Calorixie with your nutrition journey. Your privacy is fundamental to our mission of helping you achieve your health goals. We're committed to protecting your data and being transparent about our practices.
Calorixie Nutrition Tracker
Last Updated: January 2025 | Version 1.0